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About 01
Services
Complete Support Flight Support ↗
Core Operations Flight Planning ↗ Landing & Overflight Permits ↗ Ground Handling ↗ Fuel Coordination ↗
Crew & Passenger Crew Assistance ↗ Passenger Services ↗ Ground Transportation ↗
Locations 02 Insights 03 Contact 04 Request Flight Support ↗
Executive aircraft receiving professional ground handling support
Ground Handling

The aircraft arrives. Everything on the ground should already be ready.

Aerxia coordinates ground handling around the complete mission, connecting aircraft arrival, ramp support, local services and departure readiness through one operational workflow.

Ramp Coordination

From arrival to departure, Aerxia keeps the services surrounding the aircraft aligned with the schedule, crew and operational requirements of the mission.

01 Arrival Coordination
02 Ramp Support
03 Service Supervision
04 Departure Readiness
Ground Operations Overview

Ground handling is not one service. It is a sequence that has to work together.

Aircraft arrival creates a chain of operational requirements. Aerxia coordinates the people, services and timing around that sequence so the aircraft can move from arrival through departure without fragmented ground support.

Aircraft marshaller coordinating private jet ground handling
Ground Execution ARR / RAMP / DEP

The mission continues the moment the aircraft touches the ramp.

01

Arrival Preparation

Ground requirements are aligned with the planned arrival, aircraft profile and local operating environment.

02

Ramp Coordination

Aircraft positioning and required ramp support are coordinated around the operational needs of the mission.

03

Service Integration

Required ground services are connected to the same schedule rather than treated as separate operational requests.

04

Departure Readiness

The ground operation remains connected to departure timing and the next phase of the mission.

01 / Prepare Before arrival
02 / Receive Aircraft on ramp
03 / Support Ground services
04 / Release Ready for departure
Ground continuity

The aircraft may be stationary. The operation never is.

Aircraft Arrival & Marshalling

Arrival starts before touchdown. The ramp should already know what comes next.

Aerxia coordinates the arrival sequence around the aircraft, ramp environment and mission schedule so positioning, reception and the first ground services are ready when the aircraft reaches the stand.

Aircraft marshaller guiding an executive aircraft during ramp arrival
Arrival Sequence INBD / STAND / RAMP

Guide the aircraft in. Have the operation waiting for it.

Arrival coordination connects the aircraft to the ramp environment and the ground services that follow, reducing unnecessary gaps between touchdown and service execution.

01 / Prepare Arrival environment
02 / Receive Aircraft on ramp
03 / Position Stand coordination
04 / Transition Ground services
Arrival readiness

The aircraft should not arrive before the operation is ready to receive it.

Ramp Services & Ground Support

Several services. One aircraft. One schedule.

Ground operations can involve multiple providers and service requirements around a single aircraft. Aerxia keeps those activities coordinated around the same mission timeline.

Ground Service Control

Coordinate the ramp. Keep every service connected.

Aircraft On Stand Connected
Ground Services Coordinated In Sequence
Mission Active Moving Forward
01 RAMP

Aircraft Positioning

Ramp positioning and aircraft movement requirements are coordinated around the local operating environment.

02 GSE

Ground Equipment

Required ground support equipment is coordinated according to aircraft and operational requirements.

03 PAX

Passenger Movement

Passenger arrival or departure activity remains aligned with the aircraft and ground operation.

04 CREW

Crew Support

Crew requirements remain connected to the same handling timeline and departure plan.

05 SVC

Aircraft Services

Required aircraft services are coordinated in sequence according to the mission schedule.

06 DEP

Departure Coordination

Ground activity remains connected to planned departure timing and the next stage of the mission.

One ramp operation

The services may come from different places. The aircraft experiences them as one operation.

Aerxia keeps ground activities connected to the same aircraft, schedule and mission picture so coordination remains clear throughout the stop.

Service Supervision & On-Site Coordination

Coordination is planned. Execution still has to happen on the ramp.

Aerxia keeps visibility on the ground operation as services are delivered, helping connect providers, aircraft requirements, mission timing and unexpected operational changes.

Aerxia ground operations specialist supervising private aviation ramp services
On-Site Operations RAMP / SVC / OPS

Services are coordinated remotely. Execution happens beside the aircraft.

01

Service Confirmation

Required ground services remain connected to the aircraft and mission timeline before execution begins.

02

Ramp Visibility

Operational progress is kept visible as handling activity develops around the aircraft.

03

Provider Coordination

Ground service activity is kept aligned across the various parties involved in the stop.

04

Operational Response

When requirements change, the ground operation can be reconnected around the updated mission.

01 / Confirm Required services
02 / Observe Ground execution
03 / Coordinate Providers & timing
04 / Resolve Operational changes
Operational ownership

Booking the service is not the finish line. The aircraft still needs the service delivered correctly.

Turnaround & Departure Readiness

Arrival ends at the stand. The next mission begins there too.

Ground handling continues until the aircraft is prepared for its next movement. Aerxia keeps service completion, crew and passenger timing, aircraft requirements and departure readiness connected throughout the turnaround.

Turnaround Control

Complete the ground sequence. Prepare the aircraft to move again.

Ground Services In Progress Coordinated
Aircraft Preparing On Schedule
Crew & Passenger Aligned Mission Connected
Departure Readiness Final Sequence
01 / Arrive Aircraft on stand
02 / Service Ground requirements
03 / Prepare Aircraft & mission
04 / Confirm Departure readiness
05 / Depart Mission continues
Turnaround discipline

A successful stop is not measured only by arrival. It is measured by how ready the aircraft is to leave again.

Aerxia keeps the handling sequence connected through departure, helping ensure the ground operation supports the next phase of the mission rather than becoming a delay between flights.

Why Aerxia

Ground handling is local. The standard behind it should not be.

Aerxia connects local ground execution to one operational mission picture, helping operators maintain visibility, coordination and accountability throughout the aircraft stop.

01

Mission-First Coordination

Ground services are coordinated around the complete operation rather than treated as isolated requests.

02

Ground Visibility

Service execution and ramp activity remain connected to the operational picture while the aircraft is on the ground.

03

One Point of Coordination

Multiple local services can be managed through one mission relationship instead of several disconnected workflows.

04

Operational Adaptability

When schedules or requirements change, ground coordination can be realigned around the updated operation.

Aerxia ground operations team supporting an executive aircraft
Ground Operations TEAM / RAMP / OPS

Local execution. One standard around the mission.

The Aerxia approach

Less fragmented ground support. More control over what happens around the aircraft.

Request Ground Handling
Aircraft Ground Operations

Send us the mission. We’ll coordinate the ground around it.

Share your aircraft, airport, schedule and required ground services. Aerxia can coordinate ground handling as an individual service or as part of complete flight support.

Request Ground Handling ↗ Explore Flight Support
01 Arrival Coordination
02 Ramp Services
03 Service Supervision
04 Departure Readiness