PASSENGER SERVICES

Passenger movement. Without visible complexity.

Aerxia coordinates passenger arrival, transfers, ground transportation and destination requirements around the aircraft and wider mission.

01 / Passenger Journey

The flight ends at the aircraft. The journey may not.

01 / ARRIVAL

Prepare the destination.

Connect passenger requirements to the expected aircraft arrival.

02 / ENTRY

Coordinate applicable formalities.

Relevant CIQ or destination processes remain part of the international mission.

03 / TRANSFER

Move from the aircraft.

Coordinate the transition between arrival and onward transportation.

04 / DESTINATION

Continue the journey.

Connect transportation and relevant destination requirements to the schedule.

05 / DEPARTURE

Bring the journey back.

Coordinate passenger movement around the next aircraft departure.

Arrival & Transfer

The transition should feel simple. The coordination behind it is not.

Passenger arriving from a private aircraft
Arrival

From aircraft to destination.

Coordinate passenger movement around arrival timing and the next point in the journey.

Passenger transfer between private jet and executive vehicle
Transfer

Connect the next movement.

Passenger boarding a business aviation aircraft
Departure

Bring the passenger back to the flight.

International Passenger Coordination

Passenger movement is part of the operation. Not separate from it.

International passenger requirements vary by country, airport and operation. Aerxia coordinates applicable destination logistics around the specific mission.

01 / CIQ

Customs & immigration coordination

Connect applicable entry formalities with aircraft and passenger arrival timing.

02 / TRANSFER

Aircraft-to-vehicle movement

Coordinate the passenger transition according to local airport procedures.

03 / TRANSPORT

Ground transportation

Arrange appropriate transportation according to party size, timing and destination requirements.

04 / DEPARTURE

Return coordination

Keep passenger pickup and airport arrival connected to the next departure.

Passenger transfer coordinated beside a private aircraft
Quiet Coordination

The passenger sees the journey. Operations sees the dependencies.

Aircraft timing

Passenger movement begins with the actual operating schedule.

Local procedures

Airport and destination requirements influence how the transfer is coordinated.

Transportation

Vehicle timing remains connected to arrival and departure movement.

Mission changes

Passenger arrangements can be reviewed when the operating picture changes.

Request Passenger Support

Start with the arrival. Continue with the journey.

Share the airport, passenger count and operating schedule. Add transportation, transfer or other passenger requirements to continue the request.

Required services

Transportation and local service availability depend on destination, timing and provider conditions.

Passenger Services FAQ

Before the passenger arrives.

Passenger support can include arrival and transfer coordination, ground transportation, applicable CIQ coordination and other destination logistics associated with the mission.

Aerxia can coordinate suitable transportation options according to passenger count, destination, timing and available local providers.

Aerxia can coordinate applicable customs and immigration arrangements associated with the international mission. Procedures vary by country, airport and type of operation.

This depends on airport rules, security procedures, local provider capability and the specific operation. Aerxia can review the applicable arrangement for the destination.

A schedule change may affect transportation, transfer timing and other passenger arrangements. Aerxia can review affected services and coordinate applicable changes with local providers.

Yes. Passenger services can be coordinated together with flight planning, permits, ground handling, fuel, crew assistance and other mission requirements.